
16 nov : the deskstop app stop synchronization in the middle of an 2 nov : 1 message with a missing video on the mobile app 31 oct : the synchronization of the picture restart. the message are synchronize but only text. Only => synchronization restore between 2 app 13 oct : i have "The secure session has been reset"on the mobile app only message on mobile app, no message on dekstop app 4 oct : i have "The secure session has been reset" only on the desktop lot of message (text / pictures /video) 17 mai : start of discussion only on mobile app. I made a history of all exchanges with one friend (only this friends and In any event, what is the best way to get my logs to you? Notify the user of this potential landmine.


I understand there are resource limits on the server, but can one of the following be done? To be honest, this seems like kind of a landmine for users - that if they happen not to use the Desktop app during some brief interval in which they've communicated frequently, the Desktop app just doesn't ever see those messages even though it normally would. However, the previous incident I alluded to did involve the message counter reaching 1,000, so I guess that was probably the issue. In other words, it just seemed not to sync any messages. The incident I reported several days ago was just two messages being lost out of two total that had been sent since the last time the Desktop app synced. Thanks for the reply and apologies for the slow follow-up. I should note that as much as I really would like to, I am unwilling to recommend Signal to anyone so long as such a critical bug is left unfixed.

Please let me know if I can provide any additional information. The first time this occurred, a very large batch of messages (both sent and received) failed to sync from iOS to OS X. New message appears in Signal Desktop, but old ones remain un-synced. Sent additional message using Signal iOS to same contact.Opened and saw "Updating Database" for a little while, then app finished loading. Recent sent messages still failed to sync to OS X. Recent sent messages failed to sync to OS X.Updated Signal Desktop to v1.11.0 and reopened.Sent two messages to one contact using Signal iOS v2.19.7.6.I just experienced a problem like this for at least the second time.

usr/lib/signal/resources/app.asar/js/logging.js:34 INFO T13:49:07.435Z Updating expireTimer for conversation REDACTED to 86400 via `handleDataMessage`
